Why a Feedback Terminal?Customers decide on the basis of feedback reports, these assessments are therefore becoming more and more important. At the same time, the feedback should be relevant and statistically meaningful to the client. It must therefore be based on a sufficient number of assessments, as well as information relevant for the customers purchase decision.
RateMyTate measures KPIs and displays these values versus the temporal sequence live. (E.g. competence of HR, customer satisfaction, etc.)
RateMyTate offers the solution:
A simple but more-dimensional rating system with deep insights and statistical relevance.
three swipes - three ratings - one gesture
The RmT rating system supersedes the five-star rating!In the absence of alternatives, the five-star rating or smiles have established themselves in most customer satisfaction surveys. However, studies have shown that these systems are unpopular. The evaluation process is unattractive and the evaluation presentation is not very informative for the decision maker.
"I really liked the shop, but the service was rather unfriendly". With stars, such a rating cannot be reproduced; a detailed survey is again time-intensive. The customers therefore refuse to provide their feedback, relevant criticism is lost. RateMyTate offers the solution: Fast, easy and multi-dimensional!
Even in the presentation of the evaluation, one-dimensional evaluation systems quickly reach their limits. There is a lack of meaning; the motives of the customers remain in the dark. RateMyTate, on the other hand, illustrates three evaluation criteria through the unique "rating shard". This also communicates clearly and instinctively in three dimensions, by size, shape and color.